My husband and I recently had two incredible days here. The accommodation is beautifully decorated and well kept. The views of the lake and Mt Cook stunning. The location is glorious. It is the service of the staff that makes this accommodation so perfect. Nothing is a problem for the staff. They are extremely attentive and so friendly. Our privacy was at the forefront of their minds and they made sure we did not want for anything. Every little detail was considered. The owner of the accommodation greeted us upon arrival and showed us around and the general manager was in touch with us before and after our visit. I cannot recommend this destination enough, if you want luxury, privacy, a beautiful and romantic setting and service that is five star this is the place to visit in the South Island.